ClairMail, the leader in mobile banking and payment solutions, today announced that it has posted another 200 percent year-over-year revenue increase for the third quarter ending September 2009.
Due to another record quarter and the company's unmatched roster of financial institution customers, ClairMail has also increased its mobile banking reach to more than 50 percent of the United States population. ClairMail had previously announced a record number of new customers and a 200 percent year-over-year revenue increase for the second quarter of 2009.
As financial institutions strive to meet the evolving needs of their customers the demand for mobile banking is growing and accelerating. With the best-of-breed mobile banking solution ClairMail has been capitalizing on existing trends to take a commanding lead in the industry. With more than 45 financial institutions and 6 of the top 10 U.S. banks as customers, ClairMail now enables over 161 million banking customers or nearly 53 percent of the U.S. population to ultimately adopt mobile banking services.
ClairMail recently announced Version 4 of its mobile banking platform, which includes a comprehensive suite of proactive mobile banking features and functionalities that deepen customer engagement, expose customers to new products, realize operational efficiencies, and drive banks toward their goal of 100 percent adoption of mobile banking services.
"At ClairMail, we are focused on providing the best technology and services to power the adoption of mobile banking to all of our banks' customers. That dedication to excellence has resulted in another tremendous quarter," said ClairMail CEO Pete Daffern. "To grow 200 percent when we are already the industry leader is a great accomplishment, and strong validation from our large roster of bank customers."
The market size for mobile banking services continues to grow rapidly. Javelin Strategy and Research recently published a September 2009 forecast that estimates mobile banking usage will increase from 36 millions users to more than 99 million in 2014.
"Mobile is a key channel for financial institutions to embrace as they develop their growth strategy for the future," said Mark Schwanhausser, analyst, Multichannel Financial Services, at Javelin. "That said, just having a mobile banking offering doesn't necessarily drive adoption. It's critical that a mobile platform encourages usage by offering customers personalized content and a superior customer experience - empowering customers to respond to resolve account activity all within one streamlined interface."