BPC Banking Technologies, a recognized provider of e-payment solutions for the global financial industry, has developed double PIN technology which can be used as an effective means to notify both the bank and the police of robbery incidents.
As of today, the solution provides significant support for protecting cardholders from criminal assaults.
With double PIN functionality a cardholder can change their PIN code on an ATM, so that the new PIN could be used to perform card transactions, whilst the initial PIN is limited in its use and provides a mechanism to indicate an attempted or actual robbery. In the simplest case, there might be a possibility to withdraw a limited amount of money from an ATM so as not to alert the thief, but the police will be notified that a robbery is in progress. In this scenario, further transactions will not proceed and an error message, not directly related to card blocking, will appear on the ATM screen (for example, "Card limit exceeded" or "Sorry, ATM has run out of cash"), which allows the cardholder to avoid further losses. The flexible SmartVista solution provides a sophisticated tool to manage both the system's parameters (while setting the limits of financial transactions) and various notification channels, among which are SMS, direct communication with police hotline and an electronic message to the bank's operator. The application also supports ATM status management: the machine can be "temporarily out of service". All duress transactions, performed by using double PIN technology, have a number of distinguishing features, which enables the processing center operator to immediately detect them and take appropriate security measures.
This technology can be realised at any self-service or POS terminal. Such intelligent solutions will allow banks to significantly enhance financial transactions security, and therefore they are in high demand all over the world, especially in Latin America, USA and Asia.
«We at BPC are striving to provide our customers with the best and most effective solutions to give their card business a boost. Broad SmartVista functionality is being continuously expanded to meet the latest market trends and to offer an even wider choice of services to clients.
In response to an increase in the number of robbery attempts, banks across the globe aim to take impactful measures to enhance safety of ATM users. Double PIN technology will become an effective means of protecting cardholders against violent robbery attacks», - Vasily Grigoriev, director, BPC Banking Technologies.