Integrated Media Management (IMM), a document output management and automation technology provider, announced that Aspire Federal Credit Union, Philadelphia Federal Credit Union and New Mexico Educators Credit Union have selected its TotaleAtlasWeb solution to offer members the 24/7 convenience of retrieving and signing documents securely via an online channel.
Philadelphia FCU experienced 22 remote signing events in just 10 days. Claire Ippoliti, PFCU vice president of lending, explained, "The marketplace for lending is becoming more competitive as consumer demand has risen for this very process to be quick and easy. Peer-to-peer lending Web sites have been growing at a rapid pace, all of which are a direct threat to traditional credit union lending. And there is additional concern with the impact that the Federal Reserve Board's amendments to the Truth in Lending Act will have on our open-end lending program."
Ippoliti continued, "IMM's TotaleAtlasWeb e-signature capabilities will put us back in the game. After reviewing several e-signature products, we chose TotaleAtlasWeb because of its ease of use for our staff and our members, as well as for the enhanced security the solution offered."
TotaleAtlasWeb allows credit unions to keep members' non-public personal information non-public in a fast, effective way without the risk of it getting in the wrong hands. While being secure, the technology also includes several levels of verification and authentication to ensure the end-user is identified and that the appropriate signing party is present in all the correct and required locations.
"TotaleAtlasWeb helps credit unions expand their geographic reach and improve member service while cutting the cost of doing business, all electronically," said Chuck Klein, Integrated Media Management CEO. "Gen Y demands immediacy, social responsibility and convenience, and seniors are spending more time away from their home town, so it is important to provide members with an option to complete transactions right way, eco-friendly, when and where they want.
"With younger generations beginning to dominate the workforce and calling for different financial services, it is crucial that credit union technology catch up to not only earn their business, but also to maintain credit unions' current volume of business."