23 February 2018
Visit www.capgemini.com/worldreports

Longtop reports CRM contract win

17 June 2009  |  966 views  |  0 Source: Longtop Financial Technologies

Longtop Financial Technologies Limited ("Longtop") (NYSE: LFT), a leading software developer and solutions provider targeting the financial services industry in China, today announced that it has signed a contract to upgrade the Customer Relationship Management (CRM) system for the headquarters of a leading National Commercial Bank in China.

Longtop was first selected by the customer to develop a customized CRM system in 2008 to improve the quality of client services and increase business efficiencies. In this phase-two project, Longtop will implement data-mining techniques and new analytical functions will be added including performance appraisal, unified view of customer profile, customer analysis and decision making, statistical inquiry and reporting. "I am delighted that our ongoing work has led to this opportunity to strengthen and expand our CRM service relationship with this customer," commented Weizhou Lian, Chief Executive Officer of Longtop. "It also demonstrates the recurring structure of our revenue model and extends our market leadership for management related solutions such as CRM."

According to independent market research firm IDC in its 2008 report on China's banking IT solution market, Longtop is the market leader for management related solutions, which include CRM solution. In IDC's 2007 report Longtop held the number one market share in the field of management related solutions.


Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.nextgenbanking.co.ukvisit www.capgemini.com/worldreportsvisit www.swift.com/your-needs/instant-payments

Top topics

Most viewed Most shared
Ripple makes new connections to emerging marketsRipple makes new connections to emerging m...
10928 views comments | 14 tweets | 10 linkedin
hands typing furiouslySome Interesting Applications Of The Inter...
10079 views 3 | 9 tweets | 1 linkedin
Basel Committee outlines disruptive fintech scenariosBasel Committee outlines disruptive fintec...
7854 views comments | 15 tweets | 26 linkedin
Investment Association sets up fintech accelerator for asset managersInvestment Association sets up fintech acc...
7548 views comments | 19 tweets | 10 linkedin
R3 creates Legal Centre of Excellence for blockchain technolgyR3 creates Legal Centre of Excellence for...
7301 views comments | 10 tweets | 14 linkedin

Featured job

Competitive base + commission + benefits
London, UK

Find your next job