27 May 2018

Longtop reports CRM contract win

17 June 2009  |  974 views  |  0 Source: Longtop Financial Technologies

Longtop Financial Technologies Limited ("Longtop") (NYSE: LFT), a leading software developer and solutions provider targeting the financial services industry in China, today announced that it has signed a contract to upgrade the Customer Relationship Management (CRM) system for the headquarters of a leading National Commercial Bank in China.

Longtop was first selected by the customer to develop a customized CRM system in 2008 to improve the quality of client services and increase business efficiencies. In this phase-two project, Longtop will implement data-mining techniques and new analytical functions will be added including performance appraisal, unified view of customer profile, customer analysis and decision making, statistical inquiry and reporting. "I am delighted that our ongoing work has led to this opportunity to strengthen and expand our CRM service relationship with this customer," commented Weizhou Lian, Chief Executive Officer of Longtop. "It also demonstrates the recurring structure of our revenue model and extends our market leadership for management related solutions such as CRM."

According to independent market research firm IDC in its 2008 report on China's banking IT solution market, Longtop is the market leader for management related solutions, which include CRM solution. In IDC's 2007 report Longtop held the number one market share in the field of management related solutions.

 

Comments: (0)

Comment on this story (membership required)

Related company news

 

Related blogs

Create a blog about this story (membership required)
Visit www.niceactimize.comVisit aciworldwide.webex.comvisit www.ebaday.com

Who is commenting?

Top topics

Most viewed Most shared
satelliteAnt Financial provides tech for China Ever...
28246 views comments | 3 tweets | 2 linkedin
Digital banking transformation creating new systemic risksDigital banking transformation creating ne...
8924 views comments | 18 tweets | 26 linkedin
MUFG to roll out blockchain payment network next yearMUFG to roll out blockchain payment networ...
7603 views comments | 13 tweets | 13 linkedin
There are some things you just can't do with an appThere are some things you just can't do wi...
6855 views comments | 9 tweets | 15 linkedin

Featured job

Six-Figure Base + OTE + Benefits
London, UK

Find your next job