LloydsTSB revamps banking Web site

Source: LloydsTSB

lloydstsb.com, the UK's most popular personal finance website, has been re-launched with a fresh new look and a range of new features, to help customers manage all their online banking needs more effectively.

The changes enable speedier and easier direct access to a wealth of information and services, including the recently relaunched Internet banking site.

Matthew Timms, Lloyds TSB Internet director, said: "The growth of the Internet is impossible to ignore - lloydstsb.com now has approximately 10 million visitors a month. Whether customers want to apply for a loan, pay a bill or just search for information, they're increasingly turning to the web. Online customers are looking for two things - speed and simplicity - and we've made sure that all our improvements have been built on these blocks, to keep Lloyds TSB at the cutting edge of online banking."

The main new improvements to lloydstsb.com are:
  • a fresh new design and layout to help make it easier and faster for customers to find what they're looking for
  • improved access to areas of the site that are most regularly used, including the log on to Internet banking and the branch locator
  • new sections highlighting relevant news and customer offers
  • clear and more detailed information on banking products and services, to help customers make more informed choices
  • online calculators and comparison tools to help customers decide on the best option for them
  • improved accessibility for disabled customers - the new site has easier and clearer navigation
  • a new facility giving customers the ability to save their Internet banking User ID on their own computer.

    Matthew Timms added: "lloydstsb.com is currently the most popular banking website in the UK and with the enhancements we've made, we are confident it will remain the number one online financial service."
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