uMonitor, the innovative financial solution services provider for banking customer acquisition and retention, announced that Hickory Hills, Ill.-based Standard Bank and Trust has selected its online account opening and funding solution, uOpen & uFund.
Now, in addition to visiting its 42 branches located in the Metropolitan Chicagoland and Northwest Indiana areas, the $2.2B bank's customers will be able to open and fund new accounts from the convenience of their homes or offices.
uOpen & uFund gives banks the ability to offer deposit and savings accounts through their online channel, allowing them to increase deposits and onboard new customers. Standard customers will have 24x7 access to the bank's checking, savings, money market and CD products and diverse funding options. The solution reduces the cost of processing each application, decreases the amount of processing errors and offers real time decisioning. It also includes uSwitchTM, an online financial relationship switch kit, providing an easier way for customers to close outside accounts and switch direct deposits and automatic payments.
uOpen & uFund will provide Standard Bank and Trust with a number of features, including helping it stay compliant with the USA PATRIOT Act and the new FACT Act requirements. The solution also gives the bank the ability to perform online customer ID verification, ID authentication and OFAC checks in real time, performs credit checks on applicants, offers the option to assign the nearest branch to the applicant and automates account set up in its Fiserv (NASDAQ: FISV - News) ITI core banking platform. uOpen & uFund even allows a unique application to be created for existing customers with pre-filled personal information and cross sell and up sell offerings.
"uMonitor shares Standard Bank and Trust's devotion to creating a delightful experience for customers," said Dinesh Sheth, CEO at uMonitor. "We are excited to see that Standard Bank and Trust has invested in this technology to not only strengthen its existing customer relationships, but building its Web offerings to empower the bank to further bolster its service and onboard new customers."