Barclays renews Fair Isaac Falcon fraud contract


Fair Isaac Corporation (NYSE: FIC), the leading provider of analytics and decision technology, announced today that UK-based Barclays Bank PLC ("Barclays") agreed to continue its successful utilization of Fair Isaac's industry-leading fraud management solution, Falcon Fraud Manager, to protect its credit, debit and corporate card portfolios from payment card fraud.

Barclays, Europe's largest card issuer with more than 19.5 million debit and credit cards, extended its commitment to Falcon as its exclusive fraud protection solution for an additional five years. The bank has been successfully using Falcon since 1997. Falcon currently protects more than 450 million payment card accounts worldwide, detecting a wide range of payment card fraud with the highest level of accuracy via sophisticated neural network models and other predictive technologies.

Barclays also extended its commitment to use Falcon as the exclusive fraud protection solution for its Monument credit card portfolio. In addition to Fair Isaac's fraud detection solution, the issuer is currently utilizing Fair Isaac's TRIAD adaptive control system for both customer and account management.

"Fair Isaac has been a valuable partner of Barclays in our ongoing efforts to manage risk and control fraud for many years," said Ian Spencer, Head of Fraud at Barclaycard. "Our fraudulent activity reduced by 30 percent last year. The solid results we've achieved with Falcon in addressing fraud across all of our card products made continuing the use of Falcon a natural choice. We are proud to offer best-in-class fraud protection to our customers."

Falcon Fraud Manager's patented profiling technology and broad-based consortium models deliver reliable fraud detection by identifying abnormal spending patterns at the lowest false positives in the industry, resulting in significantly reduced fraud losses. An advanced rules management system allows clients to develop fraud management rules representing industry best practices and their unique business strategy, workflow processes and requirements. A user-friendly case management system improves efficiency, automates and streamlines case handling, and maintains a case audit trail.

"We are pleased that Barclays has achieved measurable success using Falcon as its solution for fraud control," said Tim Grace, vice president of business management in Fair Isaac's Global Fraud Solutions unit. "Leading financial institutions worldwide trust the proven fraud detection and prevention capabilities of Falcon and the excellent results the solution delivers to their bottom line. Falcon enables Barclays to provide valuable service and protection to its cardholders while realizing significant operational efficiencies."

Falcon Fraud Manager is recognized as the leading global payment card fraud detection system, protecting 85 percent of credit card transactions in the U.S. and 65 percent of credit card transactions worldwide. 20 of the top 25 financial institutions worldwide use Fair Isaac's fraud detection solutions.

Comments: (0)