Source: Hyland Software
Hyland Software, developer of the OnBase enterprise content management (ECM) software suite, announced a partnership with Ocwen Financial Solutions, a leading business process outsourcing provider to the financial services industry.
As a result of this partnership, Ocwen Financial will recommend Hyland's OnBase system to its broker customers as a complementary product to its REALSynergy loan servicing platform.
"Integrating REALSynergy with OnBase helps commercial lenders and servicers in several ways," said Deborah Winslow, REALSynergy director for Ocwen. "It helps them to cut costs and reduce the use and storage of paper documents. It also helps them to become more efficient in their day-to-day loan servicing operations. These benefits are possible thanks to OnBase's advanced document management and workflow capabilities. This partnership is about giving our customers the tools they need for a more effective loan management process."
Servicers also don't have to leave primary business applications to consult paper files. Switching between disconnected systems is a thing of the past. All of the information needed to perform daily tasks is available through a single interface.
"We know the financial services industry," Jason King, director of financial services and insurance for Hyland Software. "Our customers want to complete loans quicker and more efficiently. Being able to move on to the next loan keeps revenue flowing, and improved customer service builds repeat business. We developed our solution to help lenders and servicers become more successful today, tomorrow and in the future."