HP and SAS open customer intelligence centre

Source: SAS

Building on a 24-year relationship, HP (NYSE:HPQ) and SAS today announced the opening of the HP SAS Customer Intelligence Excellence Center in Cary, N.C.

The center provides an environment for clients to easily understand the benefits they can gain through the integration of the SAS suite of Customer Intelligence solutions with the HP Neoview enterprise data warehouse.

The combination is designed to help companies maximize the business results of marketing programs. Using real-world examples, customers can experience how data can be turned into insight to drive successful marketing campaigns.

The advanced interoperability of the solution, which incorporates data mapping and improved data upload and download time, lets businesses quickly access customer information to deliver increased business value. The first offering in the center is SAS Customer Intelligence for Financial Services, which is focused on credit card companies that use event-driven marketing.

Using this integrated customer intelligence solution, companies can conduct targeted customer-centric marketing and sales campaigns that offer the right product to the right customer at the right time based on a total view of the customers' current interactions with the company.

"Financial Services companies can transform their marketing programs by achieving faster time to market and strengthening customer relationships through the new HP and SAS Customer Intelligence solutions," said Kristina Robinson, vice president and general manager, Business Intelligence Solutions, HP. "HP and SAS are partnering to deliver unique solutions that help financial institutions optimize their business outcomes, and that better serve our joint customers."

"The need for immediate, actionable information is a key concern for financial services companies that seek to deliver the best customer service and the best operating results at the same time," said Jim Davis, chief marketing officer, SAS. "By optimizing the integration of SAS Customer Intelligence solutions with HP Neoview, we can help companies leverage up-to-the-minute customer data in the most efficient and cost-effective ways."

"New real-time analytics platforms, like HP Neoview, promise to make it easier and more cost-effective to derive profitable insights out of massive volumes of data. Consequently, it is terrific to see SAS, the top analytics vendor, partnering with HP because their joint customers will benefit enormously," says Wayne Eckerson, director of TDWI Research at The Data Warehousing Institute.

SAS Customer Intelligence for Financial Services, powered by HP Neoview, is expected to be available soon globally at HP solution centers.

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