The American Express Company today announced the appointment of Bill Glenn, President, Global Merchant Services as an Executive Officer of the Company, effective immediately.
Mr. Glenn, who has worldwide responsibility for the merchant network of American Express, will join the Operating Committee which is responsible for setting the Company's strategic direction and policies.
Global Merchant Services is a part of the Business-to-Business segment, led by Ed Gilligan, Vice Chairman of American Express. It is a merchant acquirer, processor and marketing partner for the millions of merchants around the world who accept the American Express Card. In 2007, the combined global Billed Business volume processed by the merchant network was $647 billion.
"The appointment of Bill Glenn as an officer of the Company reflects the strategically critical role that Global Merchant Services plays in supporting the growth of our card issuing businesses around the world, and also in creating new high-margin revenue streams in the business-to-business arena," said Kenneth I. Chenault, Chairman and Chief Executive Officer, American Express.
Mr. Glenn joined American Express in 2002 leading the merchant business in North America and took on additional responsibility for worldwide operations, pricing, marketing and strategy for the merchant network in 2005. Since that time he has led the Company's efforts to expand Card acceptance in new categories such as residential rent and business-to-business transactions. He was named to his current role as head of the global merchant network in June of 2007. Prior to joining American Express, Mr. Glenn was President of Pepsi-Cola North America's Food Service Division overseeing sales, marketing, operations, customer service and finance for the unit.