S1 focusses on branch improvements
12 October 2004 | 592 views | 0
Source: S1 Corporation
S1 Corporation (Nasdaq: SONE) today introduces S1 Enterprise Teller and S1 Enterprise Sales and Service Platform as applications of S1 Enterprise 3.0, the company's integrated multi-channel solution that addresses the entire front office of financial institutions. With these applications integrated on the S1 Enterprise Platform, S1 aims to further financial services providers' efforts to transform the branch into a more customer-centric environment that can drive sales and increase customer loyalty. S1 Enterprise Teller and S1 Enterprise Sales and Service Platform bring to the branch, for the first time, a single view of customer accounts, history and interactions across all of the banking channels.
With the S1 applications built on a unified, scalable, J2EE(TM)-based platform, banks can leverage real-time, actionable information from any channel -- branch, call center, voice, Internet and ATM -- to provide more personal, efficient customer service and create opportunities to increase revenues and deepen relationships. In addition, with the centralized management capabilities built into the platform, banks can lower the costs of deploying, supporting, and maintaining a new generation of powerful branch automation solutions.
S1 Enterprise Teller is the industry's first "smart-client" teller application, combining the best of thin and rich client technologies to provide scalability, real-time connectivity, and low total cost of ownership with deep offline capabilities. The application is highly flexible and customizable, and its centralized administration capabilities enable quick and efficient rollout of new products, features, and upgrades.
By integrating branch automation solutions on a unified platform and enriching the customer care capabilities of these applications, S1 is providing banks with a robust, cost-effective solution for advancing multi-channel integration and the transformation of branch technology.
"With S1 branch automation solutions now on the S1 Enterprise Platform, we are enabling banks to leverage one view of each customer to better connect with them and turn customer insight into bottom-line results," says Ross McKay, vice president of product management at S1. "With real-time information from all channels and advanced features that support selling, branches will significantly improve their visibility of potential cross-sell and upsell opportunities, and they will have the tools to act on those opportunities."
With the release of S1 Enterprise 3.0, nine major applications are now integrated on a common platform, including S1 Enterprise Teller and S1 Enterprise Sales and Service Platform, S1 Personal Banking, S1 Business Banking, S1 Corporate Banking, S1 Insurance, S1 Enterprise Call Center, S1 Enterprise Voice (powered by Edify), and S1 Enterprise Analytics. The applications are available independently or collectively as an integrated solution that gives banks one view of their customers across channels. More than 100 financial service providers have committed to S1 Enterprise solutions to realize measurable benefits through implementing multi-channel ready applications. For more information regarding S1 Enterprise visit