First National Bank of Wynne deploys VSoft imaging suite

Source: VSoft

First National Bank of Wynne (FNB Wynne) of Wynne, Ark., has expanded its product offerings with VSoft Corporation's imaging suite.

By implementing imaging technology, FNB Wynne has also been able to attract non-traditional merchants. VSoft Corporation is a global information and technology provider of process improvement solutions for financial institutions.

With more than $250 million in assets, FNB Wynne is a commercial bank serving the Mississippi Delta region, an area spanning seven states. In 2006, the bank realized a need to update their check processing system to better serve merchant clients. The bank selected VSoft's suite of products, including image capture, image statements, archive, research, image exchange, branch capture and merchant capture software.

"At FNB Wynne, we knew that in order to provide outstanding service to our merchant clients, it was imperative to provide an imaging solution," said Connie Watts, senior vice president of FNB Wynne. "Additionally, it was necessary that the solution be perfected in house first to ensure excellent service. We began with internal imaging tools including the archive and research solutions. The project was so successful that we quickly implemented merchant capture."

Through merchant capture, FNB Wynne's customers remotely capture payments and electronically send deposits to the bank. As a result, the bank expanded its merchant client base with organizations such as churches, dental offices, CPA's and retail businesses. These organizations capture check images using a low speed scanner and securely transmit them to the bank. Customers benefit from saving time and money by eliminating the need to physically visit the branch.

"The check imaging landscape continues to evolve," said Murthy Veeraghanta, president, VSoft Corporation. "The Fed's initiative to restructure makes it necessary for banks like FNB Wynne to deploy imaging technology to remain competitive. FNB Wynne continues to stay ahead of the curve and has certainly realized the benefits of Check 21 through check imaging and exchange. Because FNB Wynne serves such a broad region, merchant capture will enable the bank to continue to offer excellent services to its current customers as well as expand its reach to provide services to other businesses."

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