23 September 2017
visit www.avoka.com

BancTec reports BPO services contract win

29 May 2008  |  1782 views  |  0 Source: BancTec

BancTec, a global provider of advanced, high volume document and payment processing services and solutions, announced today that it has signed a contract to provide BPO services for a large insurance provider.

The 10-year agreement will result in BancTec's adding a new U.S. operating center that will specialize in complex revenue cycle management processing activities, including mail room automation, enterprise imaging, payment processing, customer interaction and exceptions processing.

"This agreement significantly adds to the world-class BPO practice that BancTec is building," said J. Coley Clark, chairman and chief executive officer for BancTec. "Working in collaboration with our client, we will help generate cost savings, year-over-year improvements in productivity and growth, and an improved processing capability. We look forward to furthering our portfolio as a global provider in complex revenue cycle management."

Under the terms of the agreement, BancTec will assume responsibility for the customer's processing operations and retool with its own new technology, best practice knowledge and capital. BancTec will re-engineer and manage the facility, generating reduced operating costs, scalable volume management, continuous improvement and operational best practice.

"BancTec is continually innovating, expanding and growing its BPO practice," continued Clark. "This agreement provides a new processing center for us, one of 8 in the U.S. and 11 in Europe, and as such, enhances our growth opportunities in the United States. We fully expect this facility to become another national showcase for BancTec's complete revenue cycle management capability."

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.temenos.comvisit www.sibos.comdownload the paper now

Top topics

Most viewed Most shared
HSBC switches on selfie payments in ChinaHSBC switches on selfie payments in China
13157 views comments | 27 tweets | 42 linkedin
AXA launches blockchain to cover late flight compensationAXA launches blockchain to cover late flig...
9273 views comments | 13 tweets | 27 linkedin
Apple P2P payments service nears launchApple P2P payments service nears launch
8507 views comments | 19 tweets | 27 linkedin
SBI Ripple Asia advances on South KoreaSBI Ripple Asia advances on South Korea
8133 views comments | 16 tweets | 1 linkedin
European Commission makes fintech a priority in supervisory shakeupEuropean Commission makes fintech a priori...
7934 views comments | 32 tweets | 45 linkedin

Featured job

Competitive base, double ote, benefits
London, UK

Find your next job