Ukraine's Finance and Credit Bank to deploy CR2 BankWorld

Source: CR2

Finance and Credit Bank one of the largest banks in Ukraine and CR2 a global provider of multichannel banking software solutions have today announced the signing of an agreement to deploy CR2's BankWorld Unified Self Service Platform.

BankWorld, CR2's industry leading multichannel solution, has been selected by Finance and Credit Bank to drive the bank's entire self service channel network including Internet, ATM, Kiosk, Call Centre and Mobile.

Finance and Credit Bank are dedicated to providing innovative products and personalised services to all customers which are quickly and conveniently accessible 24/7 via the self service channels. The bank's deployment of BankWorld will empower Finance and Credit Bank to provide a personalised experience to each customer or customer segment every time that a customer uses the ATM, online banking channel or any of Finance and Credit's self service channels. In addition BankWorld will be used by the bank's tellers to initiate authorised payments on behalf of remote users. BanKWord delivers personalised products and services as well as targeted messages to each customer or customer segment across all channels depending on that customer's unique individual profile.

Commenting on the agreement; Mr Vladimir Hlyvnyuk, Chairman of The Board, Finance and Credit Bank Ukraine, underlined, that "Finance and Credit Bank are committed to implementing best of breed solutions which empower us to deliver market leading products and services to customers. CR2's BankWorld will greatly assist us in advancing in the electronic channels' market and further developing our position in the Ukrainian banking segment."

CR2's integrated multichannel solution provides banks with complete control over the products and services that they offer to individual customers across all channels including the ATM and the online banking service. BankWorld provides the benefit of multichannel security through two-factor authentication, SMS statements and notifications. In addition BankWorld Studio, an integral component of the BankWorld ATM product suite, enables banks for the first time to quickly and easily design and deploy branding for their ATM network.

Mr Martin Dolan, CEO, CR2 said; " We welcome Finance and Credit Bank our first customer in Ukraine; the signing of this agreement is the latest of a number of significant wins in the CIS markets for CR2 over the past 12 months."

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