Source: Misys
The United Bank, Egypt, has announced today that it has completed the implementation of Misys Equation across its entire operations in order to optimise inter-branch communications and reporting.
This has already resulted in an improved client service and increased support for its staff across 40 locations in Egypt.
The implementation of Misys Equation has allowed the bank to offer its customers Internet banking, which will be crucial to the growth of the bank and offer its staff improved support in their day-to-day operations. The adoption of the solution will also bring additional benefits, such as workflow management. Equation is an integrated, multi-currency, multi-lingual retail banking system, with support for all areas of the bank's operation from a single automation platform.
Mohamed Ashmawy, Chairman and Managing Director at The United Bank comments, "We have a long-standing relationship with Misys and originally selected them based on their expertise, reputation and experience in this region. As the bank expands we will look to further enhance our relationship with Misys and examine other ways in which we may continue working together."
Roy Froud, General Manager, Middle East & Africa for Misys, adds, "We are delighted that United Bank has gone live with Misys Equation and look forward to being able to support the bank in its expansion and help it maintain a high level of customer service moving forwards. Misys recognises the Middle East as immensely important to global banking and finance operations and is proud to have a strong history of supporting institutions such as United Bank in the region."