Absa extends PIC Solutions CredITMentor IT support contract

Source: PIC Solutions

Absa Bank, one of Africa's largest financial services organisations, has signed an extended CredITMentor contract with PIC Solutions.

Absa Bank, in its Card Division, was the first bank in SA to implement the Fair Isaac TRIAD account management system, which has become the de facto standard for banks in Europe, North America, Latin America and Asia-Pacific. Absa Bank offers its clients a full range of banking facilities including current accounts, personal loans, mortgage bonds, savings accounts and credit cards.

Under this CredITMentor contract, PIC Personnel will assist the Absa Credit Card Division with a number of IT projects. The flexibility of the CredITMentor contract will enable Absa Bank Card Division to 'reserve' a specified number of support hours over a 12-month period. During this period, it can make use of the PIC Solutions software services personnel, as and when they are most required. This allows for maximum flexibility of specialist resources, combined with fixed monthly budgeting.

Rian Stander, Vendor Consultant: Production Support at Absa Bank, comments: "We are delighted to expand our relationship with PIC Solutions through this CredITMentor contract. Our access to skilled PIC resources will not only ensure that Absa Bank increases all data-driven decision-making throughout financial services but that the Credit Card division increases its profitability."

Mike Crawley, Director at PIC Solutions, adds: "We have enjoyed a close working relationship with Absa Bank for a number of years. This CredITMentor contract will provide Absa Bank with an innovative means of obtaining dedicated expertise in the most cost-effective and flexible manner, and will continue to ensure that Absa Bank remains at the forefront of world-banking techniques and technology."

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