MB Financial moves to Online Resources for Internet banking

Source: Online Resources

Online Resources Corporation (Nasdaq: ORCC), a leading provider of web-based financial services, today announced that MB Financial Bank, N.A., has signed a new multi-year agreement for Online Resources' dedicated software online banking solution and has expanded its agreement for the company's bill payment services.

Early next year, MB Financial will convert to Command Internet Banking, which is customized to the bank and hosted by Online Resources. This solution provides MB Financial the flexibility to perform extensive interface customization through a set of administrative tools, without the high cost associated with fixed systems operations. In addition, MB Financial will deploy Online Resources' Account Opening service, online gift card store Card HQSM, and personal financial management service Money HQSM.

MB Financial also will move to Online Resources' PayAnyone integrated bill payment service from the company's remittance payment service. This change enables a more seamless end-user experience, including Online Resources' ICM marketing and after-hours customer care services. PayAnyone is backed by the company's Real-Time Digital Scanline and its extensive Biller Network, which enable real-time validation of payee data and direct electronic payments to thousands of businesses. Together, these technologies generate the industry's lowest claims rate and highest electronic rate, which is 85 percent in the Chicago metropolitan area.

"After an extensive review, Online Resources was the only provider that offered the best-of-suite online services and flexible deployment options that we require to effectively compete in the demanding Chicago market," said Brien Leahy, senior vice president of Retail Administration for MB Financial Bank. "This combination of services, along with Online Resources' integrated marketing and customer care, are best suited to help MB Financial Bank achieve our goal of making banking better, simpler and easier for our customers."

"Larger regional banks like MB Financial demand highly integrated online services that provide their consumers an outstanding experience," said Ronald J. Bergamesca, executive vice president and general manager of Online Resources' Community Banking services. "By serving as their single point of accountability for their Internet channel, we look forward to delivering on their operating, marketing and technological needs."

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