Source: Integrated Research
Australian software developer Integrated Research (ASX:IRI) closed several high-profile sales of its PROGNOSIS performance management software in the lead up to the end of its financial year ending June 30.
The deals comprise both new wins and reinvestment by customers across the globe as far reaching as Spain and Russia, cementing Integrated Research's stability as a global technology leader. The breadth of customer base reflects the success of the company's strategy to focus on penetrating the high availability markets of banking, government and telecommunications.
"By ensuring our customer base is spread both geographically and across industry verticals, Integrated Research has a broad foundation to remain solid as market dynamics change," said Integrated Research's founder and CEO Steve Killelea.
For the 12 months to June 2004 the company earned 95 percent of its revenue offshore and has reported preliminary results showing a 48 percent growth in North America, 251 percent in Europe and 19 percent in Asia Pacific.
New customers to sign up for PROGNOSIS in the last quarter in the US included Boston Communications - a leader in transaction processing solutions for real-time wireless subscriber management, State of Washington, Everlink (NYCE), and US Bank. Renfe Spanish Railways and Singapore's Ministry of Defence now rely on Integrated Research's PROGNOSIS to monitor, manage and diagnose the critical systems that support their vital infrastructure.
Confirming the proven reliability of PROGNOSIS, a number of international clients extended their investment including South African electronic transaction switching services provider, BankServ, US based State Street Bank and the Toronto Stock Exchange.
Diversified Customer Base
Integrated Research has developed and maintained its diversified customer base by focusing on key markets that demand a high availability.
"Our PROGNOSIS solutions continue to aim at high-availability, high-impact environments. In the last quarter we have pushed further into these markets with solutions to manage business-critical infrastructure in specific vertical industries such as banking, telecommunications and government. Our most notable successes include ATM and POS networks in the banking sector, supported in part by MasterCard taking up the entire PROGNOSIS performance management suite," explained Killelea.
Similarly, growth was achieved by targeting emerging technologies where uptime and performance are crucial. One such arena is IP telephony, which is seeing an increased take-up across all sectors. In 2004 Integrated Research experienced 90 percent growth in take up of the company's IP Telephony management products with clients including NCR, Bank One and USAID in Egypt.
"We see growing confidence in, and rapid uptake of, IP telephony - which opens new opportunities for us with organisations seeking to assess and manage their IP telephony infrastructure," said Killelea.