Source: Sterling Commerce
Sterling Commerce, an AT&T (NYSE:T) subsidiary, today announced that PSCU Financial Services, the nation's largest credit union service organization, has acquired Gentran Integration Suite (GIS) to become its business-to-business (B2B) platform.
The solution gives PSCU the ability to automatically handle a variety of multiple management credit and bill payment services in a variety of file formats and protocols on one centralized platform. GIS will also enable PSCU to optimize its data-transfer processes and improve service to the credit union community.
GIS's rapid partner on-boarding, community management, multi-enterprise process integration and comprehensive standards support will accelerate time to revenue and improve customer satisfaction. Because the GIS solution will improve operational visibility and accelerate accurate exception handling, customer satisfaction will be improved.
"With more than 500 customers and numerous siloed file transfer systems, we needed a centralized solution that securely and rapidly delivered sensitive data files optimally, and in a variety of file formats and protocols across geographies," said Richard Ledbetter, chief information officer for PSCU. "We chose GIS because it maximizes our investment in legacy information technology systems while maintaining compliance with required governmental legislation and industry mandates, all on one platform."
"As leading organizations such as PSCU face a growing number of customers, partners and daily transactions, they have a strategic need for a solution that manages the exchange of sensitive information across internal and external organizational domains," said Russell Scherwin, global director of product marketing, B2B, for Sterling Commerce. "By selecting Sterling Commerce GIS, PSCU now has a secure, reliable, high-performance platform whose flexibility and scalability will accommodate growth."
GIS enables companies to extend processes to their customers, partners and suppliers while maximizing existing and future IT systems and technologies. GIS also allows companies to maintain compliance with applicable governmental and industry legislation and mandates.