Over a three-year period, First National Bank acquired four banks with 29 locations, increasing its branches to 156. As the sixth largest bank in Pennsylvania, First National Bank operates with a community-centered service philosophy offering "small town" services to its nearly 340,000 individual and business customers.

First National Bank Information Technology Manager, Bill Doyle, managed the archived check and document images, statements and reports from the different systems. According to bank officials, to retrieve legacy information, employees spent an inordinate amount of time searching through vaults, CDs, optical media and old hardware. Additionally, system maintenance was expensive and reliability was questionable. A cost-effective way to combine all the acquired content into a single on-line system where employees could easily access information was very important.

By using Goldleaf's conversion and migration services, First National Bank can maximize the usability of its information assets regardless or format or origin. Goldleaf's data conversion service takes old information and transfers it to new high-density media, mitigating the risk of loss and liability from otherwise irretrievable customer data. All legacy content resides on a single server available only to designated personnel.

More than two years have passed, and almost three terabytes of information have been converted, which is now easily accessible by the Bank. Doyle stated, "The data conversion has made our lives easier and has put old information at our fingertips."

Doyle appreciates Goldleaf's turnkey solution: the conversion service combined with archival/retrieval software lets the bank efficiently manage the acquired data. "I couldn't be happier with Goldleaf's service and responsiveness," Doyle continued. "It is 'A-1.' If issues arise, they are fixed by the end-of-day. I have never worked with a company where I received the support I have from Goldleaf, even non-banking companies,"

Lynn Boggs, CEO of Goldleaf Financial Solutions, said, "Being able to access data from 11 legacy systems that did not communicate with each other is an arduous task. Today more and more financial institutions are finding themselves with non-integrating systems. Goldleaf always has its financial institution partners in mind when we develop solutions - we want to make their employees job easier so they can concentrate on what is most important to them - providing superior service to their customers."