NCR wins Cardtronics ATM services contract

Source: NCR

NCR Corporation (NYSE:NCR) has won a services contract with the nation's largest owner/operator of automated teller machines (ATMs). The services agreement provides complete maintenance services on NCR ATMs deployed nationally by Cardtronics, LP.

The win reinforces NCR's leadership position in the ATM market and provides a solid expansion basis to meet the needs of independent ATM retail deployers. NCR services more ATMs worldwide than any other ATM service company.

Michael Clinard, chief operating officer of Cardtronics, said, "NCR's new High-Availability ATM Service Environment really sealed the deal for us. In our business, ATM availability is directly related to customer satisfaction. With their new ATM service delivery infrastructure, we ensure that our customers will experience maximum ATM availability."

Under the terms of the agreement, Cardtronics will deploy a new Gasper Vantage system in its new network operations center in Houston. Gasper is a unit of NCR's Financial Solutions Division and a leading provider of software specifically tailored to solve self-service management issues. Gasper Vantage and other Gasper solutions help maximize availability, profitability and customer satisfaction for self-service terminal networks worldwide.

Van Aggelakos, vice president of customer services for NCR's Financial Solutions Division, said, "Cardtronics has been one of our pilot customers for our new High-Availability ATM Service Environment. This new ATM service solution includes NCR's patented Self-service Diagnostic Gateway. With the addition of the new Gasper Vantage system, Cardtronics will now have in place one of the most sophisticated, high-performance ATM service environments in the world."

Cardtronics' importance in the market continues to grow. On June 30, Cardtronics announced it acquired the ATM business from E*TRADE Access, Inc., a subsidiary of E*TRADE FINANCIAL.

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