24 October 2017
visit www.avoka.com

First Interstate Bank deploys Cardiff technology for document processing

25 July 2007  |  945 views  |  0 Source: Cardiff

Cardiff, a division of Autonomy Corporation (LSE: AU. or AU.L) and leading provider of intelligent document solutions, today announced that it has successfully completed a deployment of its LiquidOffice technology at First Interstate Bank.

The Cardiff's Intelligent Document solution was implemented by First Interstate Bank to automate the processing of trust, brokerage, and retirement planning forms. Cardiff's Certified Partner, ImageSource, was the systems integrator for the project.

Headquartered in Billings, Montana, First Interstate Bank maintains a 58-branch network of banking centers across Wyoming and Montana. Each branch processes thousands of account documents and forms every month. Previously, transactional information associated with these accounts used paper-based processes that were labor intensive and prone to error. With the Cardiff Intelligent Document solution, the forms-based processes at First Interstate Bank are now enabled using a web-based eforms library accessible to 49 branch locations. Uniform data validation and routing rules built into the eforms ensure accuracy and efficiencies throughout the account processing lifecycle. As a result of the solution, processes that used to require an overnight turnaround are now characterized by same-day completion.

Stacy Hall, project management officer, First Interstate Bank said, "We required a solution that would reduce time and costs associated with the management of forms while also integrating easily with our existing system framework. Cardiff met all of our requirements and provides us with a complete solution that is also easy-to-use, nearly eliminating training costs."

Hall adds, "There used to be internal tension over lost documents-everyone blamed someone else. Now, the real-time process visibility provided by the system allows us to trace progress, resolve issues quickly and prevent them in the future."

"Account-related processes can be very complex and often involve a large number of documents and touch points for a single transaction. Automating these types of processes is the sweet spot of our Intelligent Document solution," said Mark Seamans, Cardiff's CEO. "We are pleased to help First Interstate meet its objectives by providing a solution that improves productivity by reducing operational costs, eliminating data errors and providing immediate access to data and forms in one location."

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.fivedegrees.nlvisit www.atos.netvisit www.vasco.com

Top topics

Most viewed Most shared
Mastercard to roll out blockchain APIMastercard to roll out blockchain API
20220 views comments | 31 tweets | 43 linkedin
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
15425 views comments | 24 tweets | 32 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
11100 views comments | 12 tweets | 23 linkedin
Eight banks form joint venture to launch blockchain trade platformEight banks form joint venture to launch b...
9225 views comments | 15 tweets | 29 linkedin

Featured job

Competitive base, commission, benefits
London, UK

Find your next job