One of Australia's fastest growing banks, the Bendigo is adding approximately 30 branches per year. The Bendigo network team has a goal to integrate new branches - many of which are in remote communities with potentially expensive, low-bandwidth network connections - while keeping its costs competitive. This is a priority as the Bendigo works to maximise profits for the local communities that are partners in many branches. In addition, the Bendigo frequently rolls out new applications to support additional lines of business, further straining bandwidth and performance.

"Adding new sites and bandwidth-hungry, time-sensitive applications to the network is increasing our capacity needs as well as our responsibility to continue to deliver optimal business services to remote branches," said Malcolm Loftus, Bendigo Bank's IT infrastructure program manager. "As we grow, the type of traffic on the network is changing dramatically, and it is becoming imperative for us to prioritize traffic and prevent new applications from flooding the network. NetQoS ReporterAnalyzer has given us the network traffic visibility we need across all links to be proactive and to control the effective use of the network."

Specifically, the Bendigo will use NetQoS ReporterAnalyzer to monitor application rollouts, establish QoS policies, improve troubleshooting, and distribute bandwidth appropriately to improve application performance and avoid unnecessary WAN costs. For example, the Bendigo is in the process of rolling out VoIP to major business centers and will use NetQoS ReporterAnalyzer to monitor the deployment and mitigate any risks. ReporterAnalyzer provides enterprise-wide visibility into the composition of traffic on every link, enabling the Bendigo to determine VoIP's impact on the network and critical business applications, and to adjust QoS policies accordingly.

"We are proud to have Bendigo Bank join more than 50 other global organisations using ReporterAnalyzer to monitor 1,000 or more WAN links - validating the product's unmatched ability to scale to the world's most demanding environments," said Scott Sherwood, vice president of worldwide sales for NetQoS. "Not only can ReporterAnalyzer provide immediate insights into all network traffic flowing between hundreds or thousands of remote sites, but it also enables customers like the Bendigo to easily analyze trends, patterns, and anomalies, and make the decisions necessary to optimize and improve application service delivery."

"The Bendigo's exhaustive evaluation to select NetQoS ReporterAnalyzer for its enterprise-wide traffic analysis fully validates our decision to be the supplier of this highly successful product line in our region. GASystems is delighted to be part of the solution that assists Bendigo Bank in meeting its growth goals and exceptional service levels," said Wendy Anthony, marketing director of GASystems, which resells NetQoS products in Australia and New Zealand.