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Turkey's Halkbank automates branch processes with Wincor Nixdorf

29 May 2007  |  1504 views  |  0 Source: Wincor Nixdorf

Halkbank, a leading Turkish bank, has commissioned Wincor Nixdorf to automate its branch processes.

Some 200 systems fitted with intelligent deposit modules will let customers, in future, deposit their cash directly at the bank's ATMs. And a further 550 new Wincor Nixdorf ATMs will enable customers to withdraw cash and query their account balances. All systems run self-service and surveillance software developed by Wincor Nixdorf. Rollout should be completed by the end of 2007. The bank will then have 1100 ATMs at its disposal—all of them Wincor Nixdorf systems. In winning this commission, Wincor Nixdorf again prevailed over some stiff competition, further expanding its self-service solution business in Turkey.

Using intelligent deposit systems, the entire cash handling process at Halkbank will soon be automated. Cash logistics costs will be lowered without affecting availability. Outlays for replenishment and removal are cut and post-processing of banknotes and coins eliminated, while the business of providing cash is safer than ever. Cash will be tested for authenticity by ultramodern and precise image processing technology. Self-service systems featuring intelligent deposit modules can accept 50 unsorted bank notes. The entire posting process is automated. Credit-to-account time is significantly cut. And there is no more paperwork for customers making deposits.

All the self-service systems are equipped with Wincor Nixdorf's ProView software for remote monitoring and file distribution. The task profile includes remote diagnosis and status reports for connected systems. Detailed status data collected by ProView permit accurate error diagnosis, so that downtimes can be eliminated quickly or avoided altogether.

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