20 October 2017
visit www.avoka.com

Towergate Underwriting selects edgeConnect for ecommerce platform

08 May 2007  |  899 views  |  0 Source: edgeIPK

Towergate Underwriting has selected edgeConnect to be its Strategic Open Presentation Platform. Developed by edge IPK, edgeConnect will deliver a consistent user experience across internet and extranet services for all of its applications and customer contact points from front-end point of sale through to servicing and claims.

The complete solution includes full integration with Towergate's back office broker and underwriting systems such as Open GI and RDT Landscape as well as integrating to its document and workflow systems.

One of the key business challenges for Towergate is to white label multiple products in a quick and cost effective manner. A major strength of edgeConnect is its ability to handle a multi-channel, multi-product, multi-brand strategy. edgeConnect uses a 'write once publish multiple times' model enabling changes made in a single process to ripple through multiple presentations.

edgeConnect also enforces a separation of the front end presentation for Point of Sale and Servicing from the product rules and integration. This will allow Towergate complete flexibility to make customer experience, and regulatory driven changes quickly without impacting IT. These features coupled with the ability to generate screens from schemas enables new products to be launched rapidly, either directly or through white labelled brands. This will provide Towergate's customers with a higher level of service and accessibility to products.

edgeConnect, built on an agile service oriented architecture (SOA), will enable Towergate IT to focus more on the business functionality of its eCommerce strategy rather than the idiosyncrasies of web development.

Max Carruthers, Operations Director, Towergate, commented, "One of the key reasons we selected edgeConnect is because it gives us the ability to provide multiple presentations from one product definition which will enable us to fulfill all of our white labeling and branding requirements. At the same time it will provide a flexible and powerful integration layer that we can use across all of our back office systems."

Mike Williams, CEO, edge IPK, commented, "In today's insurance market agility and customer experience are absolutely critical to ensure business success. We are delighted to be working with Towergate who are set to createate a new industry benchmark in service levels through the use of edgeConnect."

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.fivedegrees.nlvisit www.innotribe.comRegister now

Who is commenting?

Top topics

Most viewed Most shared
Ripple looks to drive bank adoption with $300m XRP rebate programmeRipple looks to drive bank adoption with $...
15869 views comments | 12 tweets | 4 linkedin
Swift positive on blockchain, but big challenges remainSwift positive on blockchain, but big chal...
8990 views comments | 16 tweets | 23 linkedin
satelliteGates Foundation backs Ripple collaboratio...
8098 views comments | 13 tweets | 10 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
7168 views comments | 9 tweets | 17 linkedin
Santander InnoVentures leads $6m funding round for Mexico's ePesosSantander InnoVentures leads $6m funding r...
6308 views comments | 6 tweets | 3 linkedin

Featured job

Find your next job