Lars Hansén, Global Head of Operational Risk at SEB commented; "We are using the Optial system across the bank to facilitate the management of operational risk. The new release has introduced further integration to streamline how we process issues related to customer opinions, incidents, questionnaires and KRI's. All employees, more than 20,000, are now registering and managing issues in this global, large-scale system. Since we first went live with Optial in March 2006, we identified new user requirements, which were accommodated in this new release as well. The user community is particularly enthusiastic about Optial's new statistics and charting functionality, which gives managers many new options to convert data into true management information. The new release gives managers across the businesses additional transparency on all the operational risk areas which are relevant to them."

Product Director at Optial, Judith Graham went on to comment: "Release 5.0 has delivered significant new application features, along with initiatives which are targeted at keeping the platform stable, robust and at the forefront of latest technologies. Optial's already highly configurable system now includes real time statistics analysis options, which support drilldown and online charting whilst continuing to support even very complex access control models. Since a core part of the Optial solution is the organisation structure, we now provide a number of high-performance utilities to ensure that even in a complex, high-load environment, people can quickly perform the tasks they need to. The introduction of routines which enable fast and effective transport of configuration between systems reduces administration overhead, making rollout and upgrades simple and practical. Further, in line with our policy of working with standards-based technologies, we have now added Internet Explorer 7.0 to our list of supported browser versions."