Orange Business Services upgrades Etrali voice platform

Source: Orange Business Services

Orange Business Services, leader in unified communications solutions dedicated to the trading community, announced today the release of Version 36 of its Etrali Voice Platform (formerly Etradeal).

Also announced is the introduction of enhancements to the Advanced Call Functions (ACF).

Commenting on the release, Philippe Parenton, Product Manager, Orange Business Services said: "There is increasing demand for free movement of information and personnel between locations, driven by a more globalised approach to doing business as well as disaster recovery concerns. With V36 we are introducing enhancements to user functionality, connectivity, management and maintenance that further facilitate free-seating and information sharing at a global, enterprise-wide level."

To facilitate trader's mobility (free-seating), V36 introduces automated international dialling from any location, and enhanced conferencing capabilities to meet the needs of globalised operations by enabling conferencing between multiple sites.

Every turret now comes with all the available languages embedded - including English, French, German, Greek, Japanese and Arabic. Traders can therefore configure any workstation to their own settings within minutes, using the proven Etrali touch-screen technology.

V36 also contains powerful new tools for administrators. Individual traders' views can now be restricted to the SDNs assigned to their group, facilitating the creation of Chinese walls, and simplifying traders' directory searches.

Additional benefits of V36 include:
  • Smart low-cost routing providing international calling at local rates
  • Up to three IP addresses per turret
  • Easy transfer of directories between systems using LDAP (Lightweight Directory Access Protocol)
  • Easier upgrades through remote downloading of software, reducing intervention time and minimizing disturbance of traders.


Also announced today are enhanced ACF or Advanced Call Functions. ACFs are browser-based tools designed for use on a PC alongside Etrali turrets, providing a richer interface with data such as call history and directory searches. Functionality includes LDAP directory searches and the capability to establish, edit and delete broadcast groups. Enhancements due to roll out in 2007 include active configuration displays and the capability for traders to edit their own configurations.

"ACFs provide traders with an enhanced user experience without the need for installing software on their desktop," said Product Manager Oliver Bradford. "They also enable us to be more responsive to functionality requests, by rolling out enhancements independently of the annual systems upgrades."

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