Shinhan Bank deploys BT voice trading technology

Source: BT

BT, one of the world’s largest suppliers of financial trading room systems, today announced that Shinhan Bank, the second largest bank in South Korea has deployed the latest voice trading technology, including BT's ITS.Netrix collaboration device, at its trading floor in Seoul.

The trading floor of 65 Global Market traders was formed as a result of a merger between Shinhan Bank and Chohung Bank. By working with BT traders in the newly combined trading floor will use the ITS.Netrix to manage their voice and data communications. In addition BT will provide the bank with the ITS Management suite, a service that enables efficient, effective configuration and monitoring of the ITS platform, plus extensive diagnosis and fault correction facilities.

BT worked in conjunction with its local partner, ITS Convergence, to put in place a p51 ITS voice platform which supports voice distribution and conferencing, allowing integration with the bank's existing Avaya PABX telephony system. The traders have also been equipped with 12 WEY keyboards - allowing them to control up to six PC's from a single keyboard, freeing up even more space on their desks.

Mr. Bu-Ki Park, Deputy General Manager, FX & Derivatives and Capital Markets Department, Shinhan Bank, said: "Shinhan Bank upgraded its technology after the merger with Chohung Bank to ensure our traders are armed with a system that allows prompt and speedy response. BT's ITS.Netrix enhances the way our traders work by offering better functionality, thus increasing productivity. Shinhan Bank is an ambitious bank and considers the move to install ITS.Netrix as an essential step to keep ahead in the fast-growing Korean market."

Mick Williams, General Manager for Japan and Korea, BT Financial Services, said: "The Korean financial market is growing in both size and technological demands. By installing ITS.Netrix, Shinhan Bank is equipping themselves with a network-centric voice and data communication desktop device that will provide traders with a competitive edge, and grow in technology should they want to move from TDM to IP connectivity."

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