Portrait Software reports Getronics partnership deal

Source: Portrait Software

Portrait Software plc (London: PST), a leader in Customer Interaction Optimisation, is pleased to announce today that it has entered into a multi-year reseller and OEM agreement with Getronics, a global leader in ICT solutions and services with reported sales last year of EUR2.6 billion.

Portrait's Customer Interaction Optimisation suite of products will be incorporated within the Getronics Channel Renewal offering, enabling Getronics' global distribution network to re-sell and implement Portrait's products as part of their services. Branded as 'Getronics Multi-channel Collaboration powered by
Portrait', the products will be sold across all vertical industries using both project and subscription models. This agreement between Portrait and Getronics further strengthens both companies' positioning and ability to benefit from the expected needs in the market for an innovative framework for multi-channel integration.

Nick Randall, CEO of Portrait Software plc, commented, "Partnering with global IT suppliers is key to the success of our growth strategy and we are delighted to announce this major new initiative with Getronics. We have already completed an extensive launch campaign together, and are jointly pursuing a number of significant opportunities in several regions. Getronics' global reach, market penetration and expertise in financial services will be invaluable in gaining accelerated traction for our products."

"Our clients are looking for ways to continuously improve their customers' multi-channel banking experience," said Jean-Paul Adans, Senior Vice President, Getronics Financial Services Industry Practice. "After considerable evaluation of the market and our customers' needs we selected Portrait as a preferred global partner for multi-channel collaboration. Portrait's industry-leading Customer Interaction Optimisation solutions and understanding of the multi-channel experience and its challenges are a great asset to Getronics and our clients. This agreement strengthens our ability to deliver our solution with a single point of accountability and maximum flexibility."

David Vander, Managing Director of Worldwide Banking at Microsoft Corporation added, "Channel renewal, service-orientation and customer interaction are three hotspots in enterprise IT today - particularly within retail financial services and other direct business-to-consumer industries. The combination of Portrait's Microsoft-based Customer Interaction Optimisation suite and Getronics' ability to deliver Channel Renewal services built on our platform and products will create a differentiated and competitive SOA offering to retail financial services."

Comments: (0)