Source: Medianet Innovations
Medianet Innovations, a global provider of collaborative communications technology, today announced the release of fxCommunicator in partnership with FundsXpress Financial Network, Inc., a premier provider of online financial services to banks.
fxCommunicator was developed through a partnership with FundsXpress and is available exclusively through the FundsXpress data center. fxCommunicator provides financial institutions with a variety of collaboration capabilities delivered through a single platform, to include powerful customer service tools, online chat, Web conferencing and secure desktop and file sharing.
"We built our product specifically for the financial services industry," states Karsten Madsen, CEO of Medianet. "No other collaboration solution is better designed to meet the rigorous security requirements of the financial services marketplace."
"fxCommunicator's substantial security features make it the most unique product of its kind on the market," said Greg Constantine, executive vice president, FundsXpress. "In the financial industry, distributing, sharing, and discussing confidential data is a daily necessity. fxCommunicator is a tool that will radically streamline our clients' business, while ensuring complete end-to-end security of their data and secure, encrypted communications."
The fxCommunicator solution provides financial institutions an integrated online approach to client support services, enabling them to resolve client issues quickly with simultaneous online application and file sharing. "Not only is this a great customer service tool, but an invaluable internal communications tool, allowing for a more collaborative workplace where employees can share files, chat securely, and come together using the Web conferencing features. Partnering with Medianet to deliver this innovative communication tool gives our clients the cutting edge technology needed to stay ahead of the competition," said Constantine.