FundsXpress launches online communications tool

Source: FundsXpress Financial Network

FundsXpress Financial Network, Inc., the premier provider of online financial services, today announced the release of fxCommunicator, a robust, user-friendly, and versatile online communications tool.

Developed through a partnership with Medianet Innovations, a global provider of collaborative technologies, fxCommunicator provides financial institutions with several valuable solutions consolidated into one package, including a powerful customer service tool, online chat feature, internal conferencing manager, and capabilities for file and application sharing.

"In today’s rapidly growing Internet banking environment, FundsXpress continues to work proactively, offering our financial institutions the industry's best online services and support to account holders. The fxCommunicator solution provides financial institutions an integrated online approach to client support services, helping them resolve client issues quickly with simultaneous online application and file sharing," said Greg Constantine, executive vice president, FundsXpress.

"Not only is this a great customer service tool, but an invaluable internal communications tool, allowing for a more collaborative workplace where employees can share files, chat securely, and come together using the Web conferencing features. Partnering with Medianet to deliver this innovative communication tool gives our clients the cutting edge technology needed to stay ahead of the competition," said Constantine.

fxCommunicator is a Web-based service that requires little end-user training and no additional on-site hardware, and is provided through a secure, state-of-the-art, SAS 70 Level-II audited data center at FundsXpress.

"fxCommunicator's substantial security features make it the most unique product of its kind on the market," said Constantine. "In the financial industry, distributing, sharing, and discussing confidential data is a daily necessity. fxCommunicator is a tool that will radically streamline our clients' business, while ensuring complete end-to-end security of their data and secure, encrypted communications."

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