United Overseas Bank signs up to Siebel's e-business applications
09 May 2003 | 3468 views | 0
Seibel Systems says United Overseas Bank (UOB) is the latest in a series of financial institutions in Singapore to license its e-business applications software Siebel Finance.
Siebel says Singapore's OCBC Bank has rolled out the CRM package to 70 locations, integrating its branches, mobile sales force and call centres across Singapore.
In addition, DBS Bank, which is part of the largest banking group in Southeast Asia, has also standardised on Siebel Finance for its 1800 customer-facing employees across 14 business units. The vendor says DBS Bank is using the software to provide consistent customer service across multiple branches, business units and brands.
Siebel says other Singapore-based customers for the Siebel Finance product include Citibank, Credit Suisse and Standard Chartered Bank.