Newton Investment Management, the UK asset management arm of Mellon Financial Corporation, has licensed Lawson Software's Services Automation (SA) solution to automate and streamline resource management and service delivery within its IT department.
The Web-based system offers a resource for Newton to track and accurately bill for work performed by the company's 140-strong inhouse IT team.
Richard Potts, Newton, says: "The Lawson SA solution now allows us to evaluate our skills and time efficiently, control spending and prioritise non-strategic work."