Tokyo-Misubishi International streamlines exceptions processing with SunGard
23 July 2002 | 3770 views | 0
Tokyo-Mitsubishi International (TMI), a wholly owned subsidiary of The Bank of Tokyo-Mitsubishi, has chosen SunGard eProcess Intelligence's intelliMatch EP solution for real-time exception processing in cash and securities settlement.
In the latter part of 2001, TMI implemented fully automated reconciliation capabilities for cash and securities (both positions and activity).
TMI will now use intelliMatch EP's automated exception reporting capabilities to report in real-time on status, exceptions, urgent incomplete processing and data integrity for business areas involved in cash and securities settlement.
Real-time data streams are taken into intelliMatch EP from internal transaction processing systems, internal databases, and all associated Swift traffic. The data includes information on every stage of transaction processing from initial booking to settlement, and from front-office to back-office and all external communications.
Chris Dowd, head of process control, operations department at TMI, comments: "While it is often possible for support operations to predict some of the peaks and troughs of processing volumes, there will always be unexpected peaks, or worse, sudden long term increases. Higher volumes mean more exceptions, and therefore in a manually controlled processing environment, disproportionately greater levels of risk of those exceptions causing problems and costs. Institutions that can maintain their exception processing quality levels even during these 'hot spots' undoubtedly enhance their reputation and attract more business."