Credit Suisse launches multi-channel private banking
21 December 2001 | 3039 views | 0
Credit Suisse has launched a Global Private Banking Centre, giving high net worth clients round-the-clock access to a range of online and offline financial services and lifestyle products.
The new Centre, which is offered through Credit Suisse Private Banking’s Singapore branch, will be available to clients worldwide in January 2002. It provides dial-up connections to bankers who speak 20 different languages and dialects, plus a secure, Internet platform that permits access to 19 stock exchanges worldwide and trading in over 1000 mutual funds from nearly 40 providers.
The site - which will be fully operational on 29 January 2002 - also features customised market data, news updates, financial simulation tools and a range of non-financial lifestyle products and services. Clients can receive automatic notification via SMS messages or e-mail of news and market developments, order status or research publications. Transactions are protected by 128-bit encryption technology and an ID security system.
The online offering is supported by a 24-hour service centre, staffed by multilingual banking representatives who can take transactional orders, provide Internet support and handle client questions or requests.
Lifestyle services include CS Assist 24x7 international concierge and medical assistance, exclusive packages from boutique hotel chains, a social event calendar and information on wines, premium cigars, golf links and auctions of art and collectibles.
Oswald Grübel, CEO of Credit Suisse Private Banking, says: "This one-of-a-kind offering typifies Credit Suisse Private Banking’s commitment to its clients and keeps us at the forefront of multi-channel, open-architecture private banking developments."