Japan's Seven Bank taps facial recognition tech for ATM-based account opening

Japan's Seven Bank taps facial recognition tech for ATM-based account opening

Japan's Seven Bank is planning to add facial recognition technology to its ATMs, enabling users to open accounts through the machines, according to local press reports.

The bank, a subsidiary of retailer Seven & I Holdings, does not have a branch network but does operate more than 24,000 ATMs, mainly at convenience stores, notably Seven-Elevens.

According to the Japan Times, several thousand of these machines, mainly in large cities will get upgraded over the next 18 months, gaining a high-precision camera for taking photos of users.

Customers will be able to take a picture and scan a photo ID to open an account. Currently, new customers need to send a copy of their ID to the bank.

The new feature is being introduced thanks to a recent change in law, which allows machines to carry out identity verification duties.

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Comments: (3)

Derek Corcoran
Derek Corcoran - Avoka - Broomfield 08 January, 2019, 15:44Be the first to give this comment the thumbs up 0 likes

This looks like technology looking for a problem to solve. 

ATM's are rapid transaction devices. Get Cash, Check a Balance, Make a Deposit. That's why manufacturers introduced features like Quick Withdrawl. The last thing you want to do is create a queue at an ATM whilst someone is trying to open an account.  

Now if the ATM sent a link to my cell phone so I could walk away and complete the task using the camera on my phone, that would be a far simpler task and avoid having to upgrade thousands of ATMs.

Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 08 January, 2019, 18:00Be the first to give this comment the thumbs up 0 likes

@Derek Corcoran + 1.

I said so myself at http://lnr.li/. That said, there could be a case for supporting such functionality on mega-ATMs aka Kiosks. 

Herbert Leonelli
Herbert Leonelli - Profile Software - London 09 January, 2019, 14:31Be the first to give this comment the thumbs up 0 likes

to Derek, surely it depends on how long the on-boarding takes. If it is done in 3 minutes is it such a big deal?

If the ATM also captures your contact details directly from taking a picture of your ID, it might be over in a flash. It all depends on the local regulation. 

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