22 October 2017
Register now

Eckoh brings Apple Pay to voice calls

20 October 2016  |  7360 views  |  0 Apple Pay uk

Eckoh and WorldPay have carried out what they claim is the world's first Apple Pay payment via a phone voice call.

Apple Pay lets users carry out in-store, in-app and web payments with their mobile phones. Eckoh claims that by expanding the service to voice calls it can bring its ease of use and security to areas such as contact centre transactions.

The service - currently a proof-of-concept - means that when a customer is on the phone to a call centre worker, a message is sent to their device linking to their Apple Pay app and they are asked to confirm payment, with an alert sent to the staffer.

With card-not-present fraud on the rise, Eckoh says that authorising payments via Apple Pay is more secure than a traditional telephone transaction. The card is tokenised by the Apple system and the device-based fingerprint authentication is brought into play.

Because a customer’s credit or debit card data is never shared with the contact centre, PCI DSS requirements are taken away, ensuring the best levels of payment security and PCI DSS de-scoping.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Australian banks pull no punches in acrimonious Apple Pay dispute

Australian banks pull no punches in acrimonious Apple Pay dispute

17 October 2016  |  7565 views  |  0 comments | 12 tweets | 12 linkedin
Apple Pay set for Japan launch thanks to Felica support

Apple Pay set for Japan launch thanks to Felica support

07 September 2016  |  4909 views  |  0 comments | 5 tweets | 8 linkedin
Apple Pay comes to the web

Apple Pay comes to the web

13 June 2016  |  15070 views  |  6 comments | 43 tweets | 49 linkedin
Apple preps one-touch shopping for the mobile Web

Apple preps one-touch shopping for the mobile Web

24 March 2016  |  10210 views  |  0 comments | 12 tweets | 19 linkedin
Apple Pay launches

Apple Pay launches

20 October 2014  |  11836 views  |  1 comments | 10 tweets | 14 linkedin

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.fivedegrees.nlvisit www.atos.netvisit www.niceactimize.com

Top topics

Most viewed Most shared
Mastercard to roll out blockchain APIMastercard to roll out blockchain API
11098 views comments | 17 tweets | 24 linkedin
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
11039 views comments | 22 tweets | 26 linkedin
satelliteGates Foundation backs Ripple collaboratio...
9232 views comments | 13 tweets | 10 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
8278 views comments | 9 tweets | 18 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
8248 views comments | 10 tweets | 22 linkedin

Featured job

Find your next job