UK challenger bank Mondo has published its product roadmap for the coming months on a public Trello board in an effort to build transparency and keep prospective users appraised of up-and-coming developments.
An online tool for managing projects and personal tasks, Trello provides a space where companies can keep staff and prospective customers up-to-speed with ongoing activity. Users get an at-a-glance view of projects and can vote on proposals as they appear on the board.
Mondo community manager Tristan Thomas says vote counts will be taken into account when deciding what to build next, "although our engineering time and internal priorities will generally take precedence".
"We fundamentally believe that as a company, we do better if we share with our community and gather feedback as we build Mondo," he says.
Near term improvements scoring the most votes on Trello include the development of Mondo's Android app - a early iteration was released last week - and the provision of basic budgeting for iOS. In the more medium term, the development of saving pots and introduction of Apple Pay are topping the charts, while longer-term plans to 'become a full bank' outscores other proposals.
"It’s always a challenge to push against our natural tendencies to keep quiet so that people don’t get disappointed when features are late, cut or changed, but we are really committed to making this work," says Thomas. "We’ll do our best to keep the Trello board updated and over time, I’d love to work out how we can bring all of our transparency efforts across the forum, Trello, Slack, our blog and Twitter together in a cohesive and easy to understand way."