RBC Dominion invests in employee e-learning and collaboration technology

RBC Dominion invests in employee e-learning and collaboration technology

RBC Dominion Securities has entered seperate agreements aimed at boosting workforce productivity and collaboration.

The Canadian investment bank has contracted with privately-held IsoSpace to implement version 3.0 of it patent-pending technology to enable secure online business collaboration between employees via the Internet. The IsoSpace collaboration server uses open technology standards such as J2EE and XML and combines a suite of co-browsing and co-editing functionalities with permanent, secure storage space to create a platform for enterprise-wide information exchange. Additional features include optional VoIP, instant text messaging, paging and email integration.

The agreement with RBC is the company's first in the financial services sector.

In a seperate deal, RBC has entered a multi-year agreement to use SmartForce e-learning tools to educate its globally dispersed employee base in various subject areas, including e-business, technology and business skills. The SmartForce system supports personalisation features to enable individuals to tailor their programme, mobile capabilities for learning on the go, and the ability to publish any standards-based learning objects to the platform.

Roger Mahabir, CIO of RBC Dominion Securities, says: "We chose SmartForce because its industry-leading platform will help significantly reduce our training costs and shorten the time necessary for implementation and for educating our workforce."

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