A man spent nearly five hours trapped inside a bank branch yesterday after a technology failure locked the door on him.
The man entered the Metro Bank branch in Uxbridge at around 6.00am to use a cash machine. The bank has a system in place that lets customers enter their cards to gain access to branches out-of-hours.
However, the door locked behind the man, trapping him. Coffee shop employee Sana Khan told UK tabloid The Mirror that when he turned up for work, the customer waved to him and slid his card through a crack in the door.
But the entrance system would not work for Khan, who eventually got through to the bank's customer service department over the phone, which dispatched an engineer who failed to open the door. Finally, at around 10.45am a branch staffer arrived to free the customer.