First Trenton licenses CSC for claims processing

First Trenton licenses CSC for claims processing

US insurer First Trenton Indemnity has licensed Mynd ClaimsPro to process automobile personal injury claims. The product has been developed by Computer Sciences Corporation (CSC).

ClaimsPro is a stand-alone solution based on Microsoft technology that interfaces to any company's legacy systems. Implementing ClaimsPro will enable the insurer to merge bill reviews and payment processing into a single system that supports medical repricing, case management and cheque issuance. ClaimsPro will also give First Trenton management a clearer picture of claims activities via its ad hoc querying and reporting capabilities.

Ron Cahan, vice-president of IT, First Trentron, says: "Our goal is to develop a more integrated and cost-effective environment for processing personal injury protection claims. Prior to ClaimsPro, this goal seemed unachievable because the information was established and processed on four separate stand-alone systems."

First Trenton, which is a member of Citygroup, has also extended its current information technology (IT) outsourcing contract to CSC until 2006. It has been a CSC outsourcing client since February 1991. The contract includes all of its back-office and policy administration systems to align with the new ClaimsPro contract.

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