Huntington Bancshare's has hired the former managing director of JPMorgan Chase's Internet group, Paul Heller, as chief technology and operations officer.
Heller is a 16-year veteran of Chase where he most recently was responsible for driving the strategy and successful execution of all digital banking and payments. He will report directly to Huntington's chairman, president and CEO, Steve Steinour.
The appointment reflects a desire by the Columbus, Ohio-based bank to tap Heller's experience in credit card operations and multi-channel banking integration as it bids to expand its range of products and services for the digital era and make them more convenient for customers.
Says Heller. "As a native of Columbus, Ohio, I have watched Huntington's management over the years and admired how they have grown the bank. I look forward to being part of such a dynamic team."
Heller began his career at Chase in 1995 as a vice president in operations for credit services. He rose steadily through the company and held a series of posts including chief technology officer (CTO) for the retail bank, CTO for the corporate internet group and CTO for the consumer bank.
Heller's credit card experience is substantial and includes the management, design, implementation and testing of various systems for card processing. He also has overseen a variety of delivery channels including internet, mobile banking, call centres, branch infrastructure development and ATMs.