Skandinaviska Enskilda Banken (SEB) is to provide Internet banking customers of SEB Trygg Liv with an online overview of their traditional insurance holdings.
Products covered include private pension insurance, endowment insurance, individual occupational insurance and early retirement insurance. Customers will be able to use the Web at any time to look up information regarding insurance values, deposits and withdrawals. This information was previously delivered in an annual value statement by post.
"We have 800,000 customers with traditional insurance that previously did not have the possibility to use the Internet branch for this specific service. We are now improving service and providing customers an overview of all their undertakings with us," says Jan Ramirez, acting manager of the Internet unit at SEB Trygg Liv.
At the same time, the Internet service for unit-linked insurance and Individual Pension Savings (IPS) is being expanded to contain more detailed information about how the policies operate.
SEB says the enhancement is the first step in an initiative to provide customers with a comprehensive overview of their total financial holdings via the Web.