S1 Enterprise has launched a social networking community where customers can communicate with the vendor's staff and access developer tools, guides and product documentation.
The S1red (your Resource for Enterprise Development) site includes a blogging community and moderated forums to discuss general topics as well as issues related to products and implementation and to ask questions.
In addition, the site has an index of software development kit "how-tos", including procedures for performing various development, implementation and customisation tasks. Customers can also download tools, as well as sample code and code tips submitted by colleagues.
They can also subscribe to content at the page, topic, thread or tag level, so they can be notified of new content of interest via e-mail.
Jan Kruger, president, S1 Enterprise, says: "By utilising both the tools and the open tone of a social networking platform, we are offering our customers unprecedented levels of transparency relative to our products, processes and thinking. Our goal in launching S1red is to build a community around open access to our software tools and development content, while fostering communications with our customers."