Call centre worker gaoled for data theft

Call centre worker gaoled for data theft

A former Royal Bank of Scotland (RBS) call centre worker has been gaoled for his part in a data theft scam that resulted in the theft of £33,585 from seven customer accounts.

According to local press reports, Asman Alyas, 24, passed on confidential bank account details - acquired through his role as customer service advisor at a RBS call centre - to fraudsters.

Alyas worked at the RBS centre for 10 months where his role involved taking calls from customers checking statements, carrying out balance transfers and changing personal details.

He initially denied any involvement in the theft but eventually pleaded guilty to conspiracy to defraud. Alyas was sentenced to a year in prison at Manchester Crown Court.

Commenting on the theft, a RBS spokesperson told reporters that the bank has very strict security procedures and has a "zero tolerance policy" to any breach of these procedures.

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