US investment management firm Vanguard is looking to cut telecoms costs by $1 million annually by implementing a global IP telephony network.
Vangard has selected Avaya to supply IP telephony networking, applications and more than 18,000 IP endpoints around the world. The contract also includes project design, implementation and management, plus five years of maintenance services.
The cost savings are expected to come by consolidating communications servers by nearly 90 percent. The new network will extend from key locations over Vanguard's corporate WAN to all of the company's locations, including its headquarters, contact centres, operational centres, and regional offices.
Vanguard chief information officer, Tim Buckley, comments: "Vanguard is continually looking to reduce costs and increase collaboration with our clients. IP telephony promises to fulfill both of these objectives."