23 February 2018
Visit www.capgemini.com/worldreports

HSBC sells UK statement facility to Communisis; signs outsourcing deal

16 January 2006  |  6083 views  |  0 HSBC logo

HSBC has sold its statement production business in the UK to Communisis Ltd and inked a £250m outsourcing deal with the vendor for the production and delivery of its document-based customer communications over the next ten years.

The bank's UK facility handles the production and despatch of the majority of HSBC's UK paper-based customer communications, including statements. Communisis, which provides document processing services to firms across Europe including Barclays Bank and HBOS, is paying £3m for the unit.

Under the deal around 255 staff at the unit will be transferred to Communisis, of which 174 are permanent bank staff and 81 are temporary employees.

Going forward the vendor will produce and manage all of HSBC's customer communications in the UK.

Communisis says the deal with HSBC demonstrates further progress in its strategy of "partnering with major financial institutions and in helping them manage key areas of their customer communications".

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

HSBC plans for bird flu pandemic

HSBC plans for bird flu pandemic

10 January 2006  |  10984 views  |  0 comments
HSBC live with IT&e risk management platform

HSBC live with IT&e risk management platform

02 December 2005  |  6160 views  |  0 comments
HBOS outsources cheque clearing to iPSL

HBOS outsources cheque clearing to iPSL

08 October 2003  |  11179 views  |  0 comments
Standard Life outsources statement production and delivery to edotech

Standard Life outsources statement production and delivery to edotech

11 August 2003  |  26876 views  |  0 comments
HSBC renews Bottomline document processing contract

HSBC renews Bottomline document processing contract

18 July 2003  |  3726 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
download the paper nowvisit www.ebaday.comvisit www.nextgenbanking.com.uk

Top topics

Most viewed Most shared
Ripple makes new connections to emerging marketsRipple makes new connections to emerging m...
10570 views comments | 14 tweets | 10 linkedin
hands typing furiouslySome Interesting Applications Of The Inter...
9824 views 3 | 8 tweets | 1 linkedin
Coinbase and Visa at loggerheads over erroneous charges on customer crypto accountsCoinbase and Visa at loggerheads over erro...
8879 views comments | 13 tweets | 13 linkedin
Basel Committee outlines disruptive fintech scenariosBasel Committee outlines disruptive fintec...
7610 views comments | 15 tweets | 26 linkedin

Featured job

Competitive base + commission + benefits
London, UK

Find your next job