26 February 2018
visit www.ebaday.com

Wachovia revamps Web banking service

16 November 2005  |  6551 views  |  0 Wachovia logo

US bank Wachovia has completed an overhaul of its online banking service - which is powered by Corillian's Voyager platform - and says it will move its 3.2 million Web banking customers to the new system during the next few months.

Wachovia says the 16 month overhaul was completed in partnership with Accenture, CheckFree, Corillian and Microsoft.

Development and testing of the platform was conducted jointly by Accenture and Wachovia, while the software was provided by Corillian and Microsoft. Avanade, the joint venture of Accenture and Microsoft, provided systems integration services. The bank says CheckFree will continue to provide customers with ongoing electronic billing and payment services.

Lawrence Baxter, head of Wachovia's e-commerce division, says the platform will provide customers with simpler and swifter navigation and seamless integration of various money management functions.

"The overall presentation to the customer is more comprehensive and integrated with other online applications such as electronic billing and payment, online brokerage and account aggregation," says Baxter.

With the new system, more accounts are visible to customers, while the ability to transfer money between accounts, set up alerts, view fee detail and debit card holds, search for information and find help is enhanced. Wachovia says self-service activities and routine account maintenance, such as updating user profiles, ordering checks and changing addresses, has also become easier.

The bank is planning to add new products and services in the coming months, including an enhanced message centre and a full suite of e-statements for all customer accounts. Wachovia says it is also developing and implementing new tools to protect online accounts from fraudulent access.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Wachovia terminates MBNA credit card agreement

Wachovia terminates MBNA credit card agreement

04 November 2005  |  12368 views  |  0 comments
Wachovia models payments business

Wachovia models payments business

14 October 2005  |  5863 views  |  0 comments
Wachovia licenses Fundtech payments hub

Wachovia licenses Fundtech payments hub

05 September 2005  |  5298 views  |  0 comments
Wachovia moves online banking to Corillian platform

Wachovia moves online banking to Corillian platform

07 July 2004  |  7840 views  |  0 comments

Related company news


Related blogs

Create a blog about this story (membership required)
Visit https://www.capgemini.comvisit www.ebaday.comvisit www.nextgenbanking.co.uk

Top topics

Most viewed Most shared
Ripple makes new connections to emerging marketsRipple makes new connections to emerging m...
12846 views comments | 16 tweets | 10 linkedin
hands typing furiouslySome Interesting Applications Of The Inter...
10959 views 4 | 9 tweets | 1 linkedin
Basel Committee outlines disruptive fintech scenariosBasel Committee outlines disruptive fintec...
9523 views comments | 15 tweets | 27 linkedin
Investment Association sets up fintech accelerator for asset managersInvestment Association sets up fintech acc...
8876 views comments | 19 tweets | 10 linkedin
R3 creates Legal Centre of Excellence for blockchain technolgyR3 creates Legal Centre of Excellence for...
8809 views comments | 11 tweets | 14 linkedin