Swedbank expands mobile banking service

Swedbank expands mobile banking service

Swedbank is collaborating with Swedish mobile phone portal Halebop to deliver financial services to multiple user devices.

Swedbank currently has 5200 customers using WAP phones to view their account details and initiate account-to-account transfers. Through this latest initiative, Swedbank will offer its mobile banking service via the Halebop portal, established as a joint venture between Oracle and Telia.

"It's important to us that our customers be able to access our bank services without having to be at their computers. In addition, we are able to offer a number of other mobile services through our collaboration with Halebop. These include checking currency-exchange rates, housing-loan-interest rates and the latest financial and stock-exchange news," says Jan Lagewald, project manager, at Swedbank.

With its 830,000 customers, Swedbank is Sweden's leading Internet bank. Halebop has 350,000 users.

"Together, we reach an awfully big group of customers. And they are customers who want a high level of customer-care and easily accessible services. That is why it also feels important to be able to offer banking services - along with our array of other services - directly via the mobile-telephone," says Hans-Anders Karlsson, marketing director at Halebop.

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