Brits are increasingly relying on banking applications to manage their money, with nearly 40% of adults using apps in 2016 and transactions rising by 57% during the year.
Nordea Life and Pensions in Norway has welcomed its latest recruit, Nova, an AI-based chatbot that has been trained to respond to customer questions relating to pension and insurance in Norwegian.
Chase is pushing its green credentials through a partnership with GE that will see the bank slash energy consumption at 4500 branches by 15%.
Banco Santander has appointed a nine-year veteran of US financial software house Intuit as chief digital and innovation officer.
Rabobank chairman of the executive board Wiebe Draijer has given an insight into his vision for the future of banking in the fintech age, arguing that providing knowledge and access to networks, not products, will be what drives his industry.
Nordic payments processor Nets is working with UK biometric company Sthaler to trial the use of finger vein recognition technology to authenticate users at the point-of-sale.
California-based InvestCloud is opening a fintech incubator and accelerator in London, inviting firms to take advantage of its platform in developing digital wealth management tools.
BBVA is to provide a bridgehead into Spain for Alipay, the QR code-based mobile payment service from Chinese giant Ant Financial.
Mobile banking transactions in the UK are expected to more than double by 2022, while branch visits will dwindle to just four visits each year for the average consumer in the same period, according to figures produced by industry analyst group CACI.
HSBC has hired femtech heavyweight Diana Biggs as head of business model innovation for UK and Europe.
© Finextra Research 2017